DPW's COVID-19 Response



On April 22, Baltimore City Mayor Bernard. C. "Jack" Young announced that water billing will resume on Friday, May 8, 2020, and he also announced the new Emergency COVID-19 Discount.  Water billing has been delayed since March due to the coronavirus pandemic. Also, beginning May 8,  the Emergency COVID-19 Discount will provide water bill discounts to any Baltimore City water account holder who shows proof of unemployment. To view the press release detailing the restart of water billing and the Emergency COVID-19 Discount Click here. To view the Administrative Order implementing the Emergency COVID-19 Discount Click here.

DPW is still reviewing plans and processing permits.  For construction is on-going, inspectors are still visiting the sites and enforcing regulations. The Department is in the process of revising permit submittal procedures, which have been impacted by the shift to telework due to the COVID-19 outbreak. The revised submittal procedures will be posted on this website.  

The Baltimore City Department of Public Works is taking steps to protect the safety and health of the public and of our workforce as we respond to the coronavirus(COVID-19) outbreak. We are committed to keeping residents and other stakeholders informed about the changes to DPW services.  

“As the primary provider of drinking water in the Baltimore region, the City of Baltimore wants to ensure residents that we have emergency plans in place to continue to provide high-quality drinking water and to keep the City clean,” Mayor Bernard C. “Jack” Young said. Mayor Young has reinforced that water service will not be shut off due to nonpayment and that late fees will be waived while residents deal with the implications of the coronavirus. In addition, DPW continues to offer repayment plans for customers who fall behind in their water bills.

In response to evolving COVID-19 outbreak, DPW has taken steps to:

Ensure the continued delivery of safe, clean drinking water

The City’s rigorous water filtration and disinfection process and testing procedures ensure that drinking water is free of viruses, including COVID-19. This also applies to the wastewater systems operated by the City of Baltimore.

The CDC is reviewing all data on COVID-19 transmission as information becomes available. At this time, the risk of transmission of the virus that causes COVID-19 through sewerage systems is thought to be low. This guidance will be updated as necessary as new evidence is assessed. For more information, please visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/php/water.html.

Protect the health and safety of our employees

To safeguard solid waste workers, we are following the advice from OSHA and the CDC. We provide all employees puncture-resistant gloves and masks. We have contracted with a vendor for laundry services for solid waste workers so that they are not bringing contaminated clothing home. DPW Supervisors are monitoring employees to make sure they follow handwashing and good hygiene. There will be minimal staff working at the water filtration and wastewater treatment plants in order to comply with social distancing and to ensure an adequate reserve or workers who can perform these critical functions. All DPW workers are provided with personal protective equipment, as recommended by OSHA.

Continue DPW’s essential services

In response to the evolving conditions related to the threat of COVID-19 and to ensure the safety of the public and of our employees, DPW has made adjustments to its solid waste and water services. Residential trash and recycling collections are continuing on their regular schedules.

The documents below detail the status of DPW services answers frequently asked questions about our operations, and provide an overview of the Emergency COVID-19 Water Discount Program.

COVID-19 DPW ServiceStatuses 0710

COVID_DPWupdate Info

COVID19 WaterBillGraphic

COVID 19  FAQs KSW 4.1.20

COVID-19 Background and Resources

Mayor Bernard C. “Jack” Young announced the  release of a ​new City website dedicated to  COVID-19​: coronavirus.baltimorecity.gov 

 The website includes information on: 

● the City’s food distribution and resource efforts
● clinical guidance for healthcare providers
● downloadable infographics for sharing on  social media
● resources and links for residents looking to volunteer or donate to people or organizations in need.

  • In December 2019, a novel coronavirus outbreak was first reported in the city of Wuhan, China. At that time, it was reported that the first cases were linked to a seafood and animal market in Wuhan. Since then, the illness it causes has been named COVID-19.
  • Initially, the vast majority of cases were in China. Since then, thousands of cases have been identified in multiple other countries, including the United States.
  • On January 31, the U.S. declared a national public health emergency to aid our healthcare and public health sectors in responding to the outbreak
  • The week of February 23, the CDC reported community spread in California, Oregon, and Washington. Community spread in Washington resulted in the first United States COVID-19 death.
  • On March 5, Maryland Department of Health confirmed the first 3 positive COVID-19 cases in Maryland residents and Governor Larry Hogan declared Maryland in a state of emergency to increase Maryland’s coordinated COVID-19 response
  • On March 11, the World Health Organization has declared COVID-19 a pandemic. 

DPW COVID-19 Press Releases

May 8: Launch of the new Emergency COVID-19 Discount

May 8: Phase I of Reservoir Reopenings

April 22: New Emergency COVID-19 Discount

April 16: Preparing Your Building for Reopening

April 1: Mayor Announces DPW Service Changes

March 23: Reminder: Please Protect Your Pipes: Don't Flush Wipes

March 20: DPW COVID-19 Update

March 20: Please Protect Your Pipes: Don't Flush Wipes

March 19: DPW COVID-19 Update: Takes Steps to Protect Public Health, Street Sweeping Suspended, Late Fees Waived