The Baltimore City Department of Public Works (DPW) is reaching out to 566 customers who were sent erroneous inflated bills due to a problem with a software update.

The Baltimore City Department of Public Works has become aware of water bills that were recently sent out with a shortened reading period. The shortened reads were caused by a glitch when a security patch was installed on the billing computer. 

Due to expected inclement weather, the one-on-one training for the Department of Public Works’ water billing web portal scheduled for tomorrow, Saturday, March 11, has been cancelled