The Baltimore City Department of Public Works has become aware of water bills that were recently sent out with a shortened reading period.

The shortened reads were caused by a glitch when a security patch was installed on the billing computer. 

Going forward, customers will remain on a regular billing schedule. The next bills may show greater water and sewer consumption as a result of an extended reading period that is needed to keep this billing schedule. But fixed charges and fees will not increase, and customers will not end up paying more than they would have otherwise.