Protecting Your Water Service

Guard Against Cold Drafts

Since most water meters and pipes are located in unheated areas, they are vulnerable when temperatures dip below freezing. Even a small draft of cold air through a cracked basement window, window sill, or foundation during extremely cold periods could cause freezing conditions. Without ample heat, over time, the cold can even penetrate a well-insulated wall.

If your pipes are in a closed location, leave a door to a heated room open to warm the area.

You should also:

  • Repair broken or cracked windows and walls.
  • Replace standard windows in your basement with storm windows.
  • Close tightly all windows and doors to the outside.
  • Insulate outside walls.
  • Eliminate drafts from crawl spaces
  • Periodically monitor your sump pump.
  • Keep bottled water on hand.
  • Report water main breaks, leaking hydrants or exterior water leaks by calling 311

Prevent Problems

Frozen water meters and house hold pipes can freeze you out of water service and can be expensive to repair or replace. Before it gets any colder, take preventive steps to protect your water meter and pipes from freezing and check them frequently during cold periods. If you plan to vacation during the cold weather months, be sure to ask a friend or family member to check your home periodically while you are away.