Have you had frozen water lines in the past? If so, then the Baltimore City Department of Public Works asks you to pay special attention to the following list of ways to prevent this from happening again. At the current time the Baltimore City water system has received over 900 reports of water outages.

Baltimore City Department of Public Works (DPW) Director Rudolph S. Chow, P.E., announced that beginning Saturday, January 21, DPW will offer personalized trainings to help customers better understand how to use the online Customer Self Service water bill information portal.