Baltimore City Mayor Jack Young and Baltimore County Executive Johnny Olszewski announced today that water billing for County residents will resume beginning in June and July. Water bills were delayed due to the need to modify operations in response to the COVID-19 pandemic while trying to protect the health and safety of crucial staff in Baltimore City’s Department of Public Works Customer Services and Support Division which manages the water billing system.

Baltimore County customers are typically billed on a quarterly basis.  Because of the delay, when water billing resumes at the end of June, most customers will receive a bill for approximately 6 months of water usage. Late fees will be waived and there will be no shut-offs.  After that, normal quarterly water billing will resume.

If customers have questions they may call 410-396-5398 between 8:30 a.m. and 4:30 p.m. Monday through Friday, or send an email to DPW.Billing@BaltimoreCity.gov.