DPW Wants to Hear from You! Take Our Online Survey!   Let Us Know How the DPW Website Works for You!

Green banner with DPW logo and text "Department of Public Works Press Release"

Baltimore City Department of Public Works (DPW) wants to hear from you! DPW is asking visitors to the Department’s website to respond to a brief online survey designed to gather information about the website and identify opportunities for improvements.

“DPW is in the process of rebuilding our online presence and a critical part of this process is gathering feedback on how the current website is working,” said Director Jason Mitchell. “DPW’s website plays an important role in serving the residents of Baltimore City as well as the water customers that the Department serves throughout the region.”

Visitors to the DPW website will be asked to participate in a brief, 10-question survey. The random survey will pop up in the bottom right-hand corner of the DPW website and will appear on all pages of the website.

DPW will use survey responses to help establish objectives and goals as the Department works to redevelop the website into a more service-focused, user-friendly site.

 DPW Website Homepage

Related Stories

DPW Offices, Sanitation Yards Closed on Juneteenth City of Baltimore to Observe Juneteenth, Wednesday, June 19

The Baltimore City Department of Public Works (DPW) Acting Director Khalil Zaied reminds residents that Juneteenth will be observed on Wednesday, June 19, 2024. As a City-observed holiday, DPW offices and sanitation yards will be CLOSEDTrash and recycling collections WILL NOT take place on the Juneteenth holiday closure. The trash and recycling make-up day is Saturday, June 22. There will be NO street sweeping during the Juneteenth closure.

Mayor Scott, DPW Announce Water Billing System Upgrades Water Bills to Get New Look and User-Friendly Improvements for Customer Self-Service Portal

 Mayor Brandon M. Scott and the Baltimore City Department of Public Works (DPW) have announced that starting this month the water bills mailed to Baltimore City residents will have a new look, making them easier to read and easier to pay. DPW’s water billing upgrade efforts also include improvements to its Customer Self-Service Portal, creating a user-friendly, one-stop shop for customers to manage and pay their monthly water bills.

DPW Offices, Sanitation Yards Close for Memorial Day Holiday, Monday, May 27, 2024

Baltimore City Department of Public Works (DPW) Acting Director Khalil Zaied reminds residents that Memorial Day is on Monday, May 27, 2024. As a City-observed holiday, DPW offices and sanitation yards will be CLOSED. The Memorial Day closure does NOT impact weekly trash and recycling collections. Monday is not a scheduled curbside trash or recycling collection day. Mechanical street sweeping WILL NOT be in effect.