DPW Answers Questions on Trash Collection Delays, Releases FAQ Document

DPW Press Release

Baltimore City Department of Public Works (DPW) Acting Director Matthew W. Garbark today issued an update on the Department’s efforts to resolve trash collection delays, and released a detailed document answering residents’ questions about DPW’s Solid Waste services and operations.

“I am aware that trash in certain areas of the City remains uncollected, despite our best efforts to collect trash as normally scheduled. The majority of communities have either had their trash collected on-time or the day after,” said Acting Director Garbark.

However, some trash remains uncollected more than a day after it was scheduled to be collected, primarily impacting the City’s eastside neighborhoods. “This is unacceptable, and I assure residents that we are working quickly and diligently to resolve the issues,” Mr. Garbark said.

DPW managers and supervisors are driving throughout the City to scout areas where trash collections have been missed. In addition, DPW is using 311 service requests for missed collections to graphically map locations to have a better idea where trash collection has been missed. Residents are urged to continue to call 311.

The Department has contacted private vendors to assess the possibilities of contracting them for collection assistance. In addition, DPW leveraged volunteer employees from other City agencies to assist, and is continuing to aggressively recruit laborers and individuals with Commercial Drivers Licenses (CDL).

Several factors have contributed to the delay in trash collections:

  • An outbreak of COVID-19 at DPW’s Eastside Sanitation Yard forced the unprecedented closure and self-isolation of all eastside routine services crews.
  • Many of the neighborhoods on the City’s eastside have narrow alleys that require skilled drivers to safely navigate. This has slowed down the work of the crews redeployed from DPW’s Westside Sanitation Yard.
  • Since the citywide suspension of recycling, more recyclables have been included in the trash. Trash collection tonnage has increased 22 percent since the City issued its shelter in place order nearly three months ago. This adds to route times as crews have more to collect and to transport to the disposal location.

Click here to view the Frequently Asked Questions (FAQ) document, which is also attached to this press release.

Trash collection delays

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Update: DPW Announces Changes to the Solid Waste Continuity of Service Plan

Extended Hours and New Locations for Community Collection Recycling Centers

Baltimore City Department of Public Works (DPW) Acting Director Matthew W. Garbark today announced the findings of the assessment of the Community Collection Centers for recycling locations under the Solid Waste Continuity of Service Plan. Effective Monday, Sept. 14, the Community Collection Centers’ hours for all locations will be extended on Tuesdays and Thursdays, 7:00 a.m. to 6:00 p.m.  The Centers will continue to be open to City residents Mondays, Wednesdays and Fridays from 7:00 am to 3:00 pm for recycling drop-off.  The Citizens’ Convenience Drop-Off Centers’ hours will remain unchanged.

Labor Day Holiday Notice

Baltimore City Department of Public Works (DPW) Acting Director Matthew W. Garbark reminds citizens that Labor Day, Monday, September 7, is a City holiday. DPW offices and yards will be CLOSED.  

Recycling Community Collection Centers will not be open on Labor Day.

DPW Household Hazardous Waste Drop-Off Days are Friday - Saturday, Sept. 4 and 5

Baltimore City Department of Public Works Acting Director Matthew W. Garbark today reminds citizens that the Household Hazardous Waste Drop-Off event for September will occur on Friday and Saturday, September 4 and 5.  The event will be held from 9:00 a.m. until 7:00 p.m. on both days, September 4 and 5 at the Northwest Citizens' Convenience Center, located at 2840 Sisson Street. 

Residents who come to Household Hazardous Waste Drop-Off events are asked to wear a face covering and to stay inside their vehicles. 

Contact

Jennifer Combs
410-545-6541
Kurt Kocher
410-545-6541
After hours, weekends, or holidays please call 410-396-3100 for the duty officer

The Baltimore City Department of Public Works supports the health, environment, and economy of our City and region by cleaning our neighborhoods and waterways and providing its customers with safe drinking water and sustainable energy practices.