Baltimore County Water Bill Due Dates

DPW Press Release

Residents of Baltimore County recently received water bills with a payment due date of November 1, 2019.  For many residents, that date is incorrect. This issue was caused by an internal coding used to extend the ransomware late fee forgiveness period.

The actual due date of your County water bill is 21 days after the date that the bill was received.  Attached is a chart showing your actual due date, based on your bill’s anticipated arrival date.

Penalties are not being assessed. Notice will be provided when and if penalties resume. 

For questions about your water bill due date, or any other water bill related questions, please call the DPW Customer Support and Services Division (CSSD) at 410-396-5398.

 

Baltimore County Chart

 

 

 

Related Stories

REMINDER: Comments on Water Affordability Regulations Due on June 4

The Baltimore City Department of Public Works (DPW) reminds residents and stakeholders that June 4, 2020, is the deadline to submit written comments on proposed rules and regulations to facilitate a key portion of the Water Accountability and Equity Act (WAEA). These draft regulations address customer service and support for water, wastewater, and storm water billing, and focus on resolving water billing disputes. 

DPW Announces June Household Hazardous Waste Drop-Off Days

Baltimore City Department of Public Works Acting Director Matthew W. Garbark has announced that the Household Hazardous Waste Drop-Off event will occur as scheduled, on Friday and Saturday, June 5 and 6.  The event will be held from 9:00 a.m. until 7:00 p.m. on both days at the Sisson Street Drop-Off Center, located at 2840 Sisson Street. This event will be ONLY for Household Hazardous Waste disposal.  Bulk trash, single stream recycling, and other items will not be accepted.

City Holiday: Memorial Day, Monday, May 25

Baltimore City Department of Public Works (DPW) Acting Director Matthew W. Garbark reminds Baltimore City residents that Memorial Day, Monday, May 25, is a City holiday. 

Contact

Jennifer Combs
410-545-6541
Kurt Kocher
410-545-6541
After hours, weekends, or holidays please call 410-396-3100 for the duty officer

The Baltimore City Department of Public Works supports the health, environment, and economy of our City and region by cleaning our neighborhoods and waterways and providing its customers with safe drinking water and sustainable energy practices.