DPW Warns: Beware of Scams

Dept. of Public Works press release header

Baltimore City Department of Public Works (DPW) Director Rudolph S. Chow, P.E., is advising Baltimore City water customers to be aware of scams.  This afternoon, an individual presenting himself as a DPW employee, approached a resident in the Hamilton area and asked for payment of his water bill.  This is a scam, and the Department does not make collections in this manner.

Citizens should be cautious and never allow such individuals to defraud them of money.

In the past, impostors have misled citizens into letting them inside their homes by posing as DPW employees and saying they are checking on low water pressure, leaks, or other water-related problems. Once inside a home, they may distract the resident, steal items, and then flee. Citizens should be aware that impostors may wear what appears to be official looking clothing.

Citizens should remember the following:

  • No DPW employee will come to your home unless you have requested assistance and an appointment has been made.
  • DPW employees are not authorized to enter your home without your permission.
  • Always ask to see a Baltimore City employee identification card, which includes a photograph.
  • Don’t second guess yourself; promptly report any and all suspicious activity to the Police Department by dialing 911 immediately

For help with non-emergency questions about water or sewer related work, Baltimore City residents may call 311.  From outside the City, please call 410-396-5352.

Related Stories

THIS SATURDAY! It’s Dam Jam 2019!

Come out to celebrate the Baltimore region’s drinking water system at Dam Jam 2019! Take a tour of the historic Montebello Water Filtration Plant for an up-close look at how we get your drinking water ready for your tap. The Dam Jam celebration will be Saturday, Aug. 24, from 10 a.m. to 4 p.m. at beautiful Lake Montebello.

Downpour Leads to Sewer Discharge

A sudden downpour on Sunday, Aug. 18, contributed to a sewer overflow of about 13,000 gallons of stormwater mixed with sewer water into the Jones Falls.

Increased Traffic Flow Continues at Howard/Pratt Street Worksite

Traffic is fully restored along Pratt Street, and two northbound and two southbound lanes on Howard Street are now open, marking the progress that the Baltimore City Department of Public Works (DPW) and its partners are making on the intersection’s complex infrastructure repairs.  


Jeffrey Raymond
Kurt Kocher
After hours, weekends, or holidays please call 410-396-3100 for the duty officer

The Baltimore City Department of Public Works supports the health, environment, and economy of our City and region by cleaning our neighborhoods and waterways and providing its customers with safe drinking water and sustainable energy practices.