DPW Warns: Beware of Scams

DPW Press Release

Baltimore City Department of Public Works (DPW) Director Rudolph S. Chow, P.E., is advising Baltimore City water customers to be aware of scams.  This afternoon, an individual presenting himself as a DPW employee, approached a resident in the Hamilton area and asked for payment of his water bill.  This is a scam, and the Department does not make collections in this manner.

Citizens should be cautious and never allow such individuals to defraud them of money.

In the past, impostors have misled citizens into letting them inside their homes by posing as DPW employees and saying they are checking on low water pressure, leaks, or other water-related problems. Once inside a home, they may distract the resident, steal items, and then flee. Citizens should be aware that impostors may wear what appears to be official looking clothing.

Citizens should remember the following:

  • No DPW employee will come to your home unless you have requested assistance and an appointment has been made.
  • DPW employees are not authorized to enter your home without your permission.
  • Always ask to see a Baltimore City employee identification card, which includes a photograph.
  • Don’t second guess yourself; promptly report any and all suspicious activity to the Police Department by dialing 911 immediately

For help with non-emergency questions about water or sewer related work, Baltimore City residents may call 311.  From outside the City, please call 410-396-5352.

Related Stories

REMINDER: Comments on Water Affordability Regulations Due on June 4

The Baltimore City Department of Public Works (DPW) reminds residents and stakeholders that June 4, 2020, is the deadline to submit written comments on proposed rules and regulations to facilitate a key portion of the Water Accountability and Equity Act (WAEA). These draft regulations address customer service and support for water, wastewater, and storm water billing, and focus on resolving water billing disputes. 

DPW Announces June Household Hazardous Waste Drop-Off Days

Baltimore City Department of Public Works Acting Director Matthew W. Garbark has announced that the Household Hazardous Waste Drop-Off event will occur as scheduled, on Friday and Saturday, June 5 and 6.  The event will be held from 9:00 a.m. until 7:00 p.m. on both days at the Sisson Street Drop-Off Center, located at 2840 Sisson Street. This event will be ONLY for Household Hazardous Waste disposal.  Bulk trash, single stream recycling, and other items will not be accepted.

City Holiday: Memorial Day, Monday, May 25

Baltimore City Department of Public Works (DPW) Acting Director Matthew W. Garbark reminds Baltimore City residents that Memorial Day, Monday, May 25, is a City holiday. 

Contact

Jennifer Combs
410-545-6541
Kurt Kocher
410-545-6541
After hours, weekends, or holidays please call 410-396-3100 for the duty officer

The Baltimore City Department of Public Works supports the health, environment, and economy of our City and region by cleaning our neighborhoods and waterways and providing its customers with safe drinking water and sustainable energy practices.