Starting the week of October 24, 2022, Baltimore City residents will begin to see a 25 percent discount reflected on their water bills. Mayor Scott first announced the discount following the City’s boil water advisory in early September to compensate residents for being without water and to help cover increased usage costs during the flushing process.

Residential customers will begin to see the 25 percent water bill discount applied to account charges immediately following the boil water advisory event. The discount will cover charges for the entire September monthly bill, except for the five-dollar Bay Restoration fee passed onto the state of Maryland and reflected under the line item “adjustments/fees” on residential bills. To compare the discounted amount, reference your September monthly bill which can also be accessed online at Water Bill Portal

Who gets the Discount

Discounts will be applied exclusively to all Baltimore City accounts. All discounts should be reflected by the end of November. If customers do not see the discount on their billing statements, they should contact DPW at (410) 396-5398 or via email at dpw.billing@baltimorecity.gov.

 Downloads

25% Water Bill Discount - Flyer (PDF)

25% Water Bill Discount - Flyer (Image)