Discount Programs
Low Income Water Assistance Program
Faced With Turn-Off Or Delinquent Water Bill Account? Maybe We Can Help!
The cost of providing water to almost two million people each day is directly tied to the cost of fuel, electricity and federal mandates.
This means that some of our citizens with limited incomes are finding it harder to make ends meet. That is why Baltimore City is offering assistance to those who may be having problems paying their water bills.
Please contact your nearest Baltimore Community Action Center for more information on how we may be able to help you.”
Who is eligible?
- You must be a Baltimore City resident, the utility account holder and receive your water bill directly from the City.
- You must reside at the property on the account.
- You must have received a delinquent, turn-off, or tax sale notice due to being in arrears.
- You must not have an existing payment plan with the Department of Finance.
- You must have verification documents for eligibility.
Once approved:
You must pledge to make consistent payments on your unpaid and current balance. You will receive a credit of $179.00.
You must meet the household income guidelines below:
| Household Size | Max. Monthly Income | Max. Yearly Income |
| 1 | $1,717 | $20,598 |
| 2 | $2,324 | $27,878 |
| 3 | $2,930 | $35,158 |
| 4 | $3,537 | $42,438 |
| 5 | $4,144 | $49,718 |
| 6 | $4,750 | $56,998 |
| For Each Additional Person, Add | $607 | $7,820 |
| Southeast Community Action Center Diann Baker, Director 3411 Bank Street Baltimore, Maryland 21224 (410) 545-6518 Fax: (410) 545-6511 |
Eastern Community Action Center Diane Nesbitt Jones, Manager 1400 East Federal Street Baltimore, Maryland 21213 (410) 545-0136 Fax: (410) 727-1318 |
| Northern Community Action Center David Smith, Manager 5225 York Road Baltimore, Maryland 21212 (410) 396-6084 Fax: (410) 545-7960 |
Southern Community Action Center Beulah McCain-Lucas, Manager 606 Cherry Hill Road Baltimore, Maryland 21225 (410) 545-0900 Fax: (410) 545-1702 |
| Northwest District Community Action Center Diane Jones, Manager 3939 Reisterstown Road Room 105 Baltimore, Maryland 21215 (443) 984-1384 Fax: (410) 367-5609 |
Senior Citizen Water Discount Program
Respect and honor for Baltimore’s senior citizens…
means making sure that they are not overly-burdened when they are on a fixed income in their golden years.
It is all too true that making ends meet can be a problem and a worry for those who have given so much of themselves and who should be enjoying their retirement. Instead of stress we need to give back to those who raised us, taught us and protected us. So many seniors are still giving through mentoring, volunteering and sharing their joy of life. Now we can give back through our LOW INCOME SENIOR CITIZEN WATER DISCOUNT PROGRAM.
Who Can Apply?
Homeowners and tenants (whose lease holds them responsible for paying the water bill), can apply each year for the discount if they meet the following criteria:
- The applicant must be a City of Baltimore resident who receives a water/sewer bill directly from the City.
- The principal resident must be age 65 or older.
- The combined gross household income must be $25,000 or less.
- The applicant must certify that he/she is the property owner-of-record with the Maryland Department of Assessments and Taxation, or provide a lease showing his/her responsibility for paying water/sewer charges at that property.
What is the discount?
Those who qualify receive a 39% discount on their water, stormwater and sewer rates charged on each quarterly bill.
How can I apply?
Eligible senior citizens may apply at any of the Senior Community Centers listed on this brochure, or may call 311 or (410) 396-5398 to obtain an application, or can download it by clicking here.
PLEASE NOTE: Only one water bill account per household is eligible to receive this discount.
Verification:
In order to prove eligibility you will need to submit the following along with your application:
- Proof of age (copy of Maryland Driver's License, State identification card or birth certificate).
- Proof of property ownership or lease agreement showing that the tenant is responsible for water/sewer charges.
- Proof of all income for the household such as current tax returns, 1099 statements, eligibility letters from Social
- Security, Social Services or the Veterans Administration.
Senior Center Directory
Baltimore City Senior Centers serve as the focal point for services to seniors in the community while always striving to meet the physical, emotional and social needs of the seniors through programming and services that promote wellness, foster a sense of independence and self-worth, enhance the quality of life for all and promote a positive image of aging. CARE operates four public senior centers and provides funding to 10 privately owned senior centers.
| Action in Maturity, Inc. (AIM) Pat Chalfant, Director 3900 Roland Avenue Baltimore, MD 21211 Phone: (410) 889-7915 Fax: (410) 889-7921 |
Allen Senior Center Rita Arrington, Project Director 1404 S. Charles Street Baltimore, MD 21230 Phone: (410) 685-6224 Fax: (410) 685-6225 |
| Cherry Hill Senior Life Center Robin Rich, Center Director 606 Cherry Hill Road - Suite 201 Baltimore, MD 21225 Phone: (410) 354-5101 Fax: (410) 354-5103 |
Forest Park Senior Center Doris Brightful, Project Director 4801 Liberty Heights Avenue Baltimore, MD 21207 Phone: (410) 466-2124 Fax: (410) 466-2154 |
| Harford Senior Center Curleen Davis, Project Director 4920 Harford Road Baltimore, MD 21214 Phone: (410) 426-4009 Fax: (410) 426-4081 |
Hatton Senior Center Elaine Hall, Senior Center Manager 2825 Fait Avenue Baltimore, MD 21224 Phone: (410) 396-9025 Fax: (410) 545-7891 |
| Greenmount Senior Center Kimo Nam, Project Director 425 E. Federal Street Baltimore, MD 21202 Phone: (410) 396-3552 Fax: (410) 625-0493 |
John Booth Senior Center Rosalee Velenovsky, Senior Center Manager 229-1/2 S. Eaton Street Baltimore, MD 21224 Phone: (410) 396-9202 Fax: (410) 675-0383 |
| Edward A. Myerberg Senior Center Linda Trope, Project Director 3101 Fallstaff Road Baltimore, MD 21209 Phone: (410) 358-6856 Fax: (410) 358-1816 |
Oliver Senior Center Karen Wheeler, Senior Center Manager 1700 N. Gay Street Baltimore, MD 21213 Phone: (410) 396-3861 Fax: (410) 545-6239 |
| Sandtown-Winchester Senior Center Mary Parker-Collins, Senior Center Manager 1601 N. Baker Street Baltimore, MD 21217 Phone: (410) 396-7724 Fax: (410) 462-2469 |
Senior Network of North Baltimore Jim Williams, Director 5828 York Road Baltimore, MD 21212 Phone: (410) 323-7131 Fax: (410) 323-4409 |
| Southwest Senior Center Susan Patry, Project Director 1200 W. Baltimore St Baltimore, MD 21223 Phone: (410) 454-1083 Fax: (410) 576-0782 |
Waxter Center for Senior Citizens Kenya B. Cousin - Senior Center Manager 1000 Cathedral Street Baltimore, MD 21201 Phone: (410) 396-1324 Fax: (410) 396-1330 |
| Zeta Center for Healthy and Active Aging 4501 Reisterstown Road Baltimore, MD 21215 Phone: (410) 396-3535 Fax: (410) 466-1864 Center Manager: Leslie Yancey |