Hardship Exemption Program
The Hardship Exemption Program exempts eligible customers from paying the Chesapeake Bay Restoration Fee and the Stormwater Remediation Fee. The eligibility requirements are the same as what is used by the State’s Office of Home Energy Program. The application may be downloaded, mailed to you by calling 410-396-5398, or available at your local community action partnership center, listed at the bottom of this page. You may email the application along with supporting information or bring the completed application to 200 Holliday St. 4th floor, Baltimore, MD 21202.
Who Can Apply?
Homeowners and tenants can apply each year for the discount if they meet the following criteria:
- The applicant must be a City of Baltimore resident who receives a water/sewer bill directly from the City.
- The applicant must certify that he/she is the property owner-of-record with the Maryland Department of Assessments and Taxation, or provide a lease showing his/her responsibility for paying water/sewer charges at that property.
Applicant must meet at least two of the following conditions:
- Receives energy assistance subsidy
- Receives public assistance - Supplemental Security
- Receives Income (SSI) or food stamps, and medical assistance
- Receives veterans, social security or social security disability benefits.
- Meets the gross income criteria below:
*This table is calculated based on U.S. Poverty Guidelines for the 48 contiguous states
which are adjusted annually by the Department of Health and Human Services.
What happens after I am approved?
If approved you will not be charged the Maryland Chesapeake Bay Restoration and Stormwater Remediation Fees on future bills. You must apply annually to keep this Hardship Exemption. For assistance with the application please contact a local community action partnership center.
| Southeast Community Action Center Adongo Matthews, Manager 3411 Bank Street Baltimore, Maryland 21224 (410) 545-6518 Fax: (410) 276-1804 |
Eastern Community Action Center Diane Nesbitt Jones, Manager 1400 East Federal Street Baltimore, Maryland 21213 (410) 545-0136 Fax: (410) 727-1318 |
| Northern Community Action Center Fernando Moore, Manager 5225 York Road Baltimore, Maryland 21212 (410) 396-6084 Fax: (410) 545-7960 |
Southern Community Action Center Natalie McCabe, Manager 606 Cherry Hill Road, 2nd Floor Baltimore, Maryland 21225 (410) 545-0900 Fax: (410) 545-1702 |
| Northwest District Community Action Center Desiree Mack, Manager 3939 Reisterstown Road Room 105 Baltimore, Maryland 21215 (443) 984-1384 Fax: (410) 367-1896 |