water billing

DPW Reaching Out to Customers Impacted by Erroneous Bills

The Baltimore City Department of Public Works (DPW) is reaching out to 566 customers who were sent erroneous inflated bills due to a problem with a software update.

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DPW Working to Address Shortened Water Bills

The Baltimore City Department of Public Works has become aware of water bills that were recently sent out with a shortened reading period. The shortened reads were caused by a glitch when a security patch was installed on the billing computer. 

 
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DPW Web Portal Training Cancelled Due to Weather

Due to expected inclement weather, the one-on-one training for the Department of Public Works’ water billing web portal scheduled for tomorrow, Saturday, March 11, has been cancelled

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