billing

DPW Reaching Out to Customers Impacted by Erroneous Bills

The Baltimore City Department of Public Works (DPW) is reaching out to 566 customers who were sent erroneous inflated bills due to a problem with a software update.

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Water-Only Liens Not Subject to Tax Sale

Baltimore Mayor Catherine Pugh today announced that she is suspending the disposition of water-only liens for residential accounts in the annual tax sale process.

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Discounted Water Rates Greet Customers of DPW’s New Water Billing System

As Baltimore City Department of Public Works (DPW) continues its transition to monthly billing, customers in the City will notice discounts in the first bills, which are beginning to go out

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Board of Estimates Approves New Water Rate Structure

The Baltimore City Board of Estimates approved on Wednesday, August 31, 2016, a new rate structure for City water bills that does away with the minimum billing model, and instead provides a more fair, transparent way of paying for water and sewer service.

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