On Saturday, July 22, DPW will be in the community to offer personalized training to help customers use the online water billing portal. DPW’s web-based portal allows citizens to view their water usage in daily, or hourly increments. Knowing how to fully utilize the web portal enables customers to make better decisions when it comes to conserving water, and saving money.

The July 22 training will take place at the Enoch Pratt Free Library--Southeast Anchor Branch, 3601 Eastern Ave. The training session will be held from 10:00 a.m. until 1:00 p.m.

Training is by appointment only. To make an appointment, please contact Larry Nunley, DPW Community Liaison, at 410-396-8966 or email Larry.Nunley@baltimorecity.gov.

Customers registering for the personalized training will need the activation code that they received in the mail in order to log in for the first time, To obtain a code, please visit the Customer Support Page.